Refund policy
RETURN POLICY
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1. REFUNDS
Refunds are available to customers within 7 days of product delivery. In order to receive a refund, the following conditions must be met:
- Product(s) must be returned along with original packaging
- Product(s) must be unused and not damaged.
If the listed conditions are not met, Enchantress97 reserves the right to refuse a refund.
2. RETURNS
To initiate a return, please contact customer service by e-mail at 97enchantress@gmail.com. Customers are responsible to pay for their own return shipping.
Returns should be sent to:
Enchantress97
ATTN: Returns
3247 seminole RD
Memphis, TN 38111
United States
3. INQUIRIES
Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at 97enchantress@gmail.com